Politique de confidentialité
YOU'RE THE BOSS
When you first visit any iteration of bayrli.com, you’ll see a small pop-up banner that lets you opt-in or opt-out of having different types of information collected. By clicking this banner you can choose what information you wish to give to us; you can be specific about what types of information you do and don’t want us to track. Throughout your journey on our website, you can edit these preferences at any time.
We also collect some other essential data. Listed below is what we collect, and how you can request we remove this data.
ORDER FULFILMENT DATA
When you purchase Bayrli products through our website, we collect your name, shipping address, phone number, and email address. This information is necessary for us to ship your order. All of our shipments are done in-house by our own teams. We do not share any of your contact information with anybody and we do not utilize third-party vendors. We retain your shipping details and order history to enable us to provide you with future customer services like returns and warranty replacements.
If you create a bayrli.com account we store your details, including your account password, which you can reset or change at any time. Your password is only accessible by you and never by Bayrli employees or third parties.
We do not retain your payment information in our system. With Bayrli, your data is only used once to capture the funds necessary to fulfill your order.
GENERAL WEBSITE USAGE
Bayrli serves a global audience. With customers in North America to Europe and Asia to Oceania, we need to provide you with a tailored experience to ensure an easy shopping experience with us. Your IP address tells us where in the world you are located. When you arrive at any iteration of bayrli.com, we track your IP address to personalize your shopping experience with us. This includes showing you our products in your language, showing you prices in your local currency, and showing you shipping, customs, and tax information specific to your country. This tracking is critical to the functionality of our website and is considered strictly necessary.
DIGITAL ADVERTISING & RETARGETING
Many of us do not wish to see these ads from any provider, and you can opt-out of digital advertising and retargeting cookies by turning off “Targeting Cookies” in the Cookies Settings. Many browsers now prevent cross-tracking, so you may never see our targeted ads even if you have never opted out of this retargeting.
CART ABANDONMENT & POST-PURCHASE EMAILS
We use a service called Klaviyo to send you emails after you abandon or complete a purchase on bayrli.com. When you reach check out, Klaviyo collects your email address and what was in your cart. They do not collect any of your payment information. The information collected is used to send an automated email if you do not complete the checkout process. You may also receive emails after completing a purchase, reminding you to do things like register your product or leave a review.
We use a platform called Gorgias to host and manage our Support Center, Queries, and Contact Us form. When you fill out the Contact Us form, Gorgias retains the history of your conversations with us. This enables our in-house support staff to always provide you with the best possible service. Your customer service history is only accessible by the Bayrli team. If you wish for this information to be deleted you can directly request us to do so via the email below.
We use a third-party service called Klaviyo to send out periodic email newsletters about new products, sales, and other news. We only send our newsletter to customers who have specifically opted into receiving it. That opt-in may happen through the course of checking out on bayrli.com, signing up for a Bayrli promotion, or completing a customer survey.
We will never share or sell your email to anybody without your consent. We will never add you to our email list without your consent. You can unsubscribe from our newsletter at any time via the bottom of each email.
PROTECTING YOUR INFORMATION
Bayrli takes security seriously and cares deeply about the integrity of your personal information. We always use commercially reasonable physical, administrative, and technological methods to transmit and store your data in a secure, encrypted manner. However, as much as we would love to, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take all reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised, in accordance with any applicable laws and regulations.
DO WE SELL ANY INFORMATION TO OUTSIDE PARTIES?
Never. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
This does not include the trusted third parties (listed above) who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also be required to release your information to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our website, via our emails, or via our social media channels. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
CHILDREN’S ONLINE PRIVACY ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
DATA RETRIEVAL AND REMOVAL
In compliance with European GDPR and CCPA regulations, you're entitled to view the processing data we have collected on you. In order to make this process secure, we’ll need to verify your identity before providing you with this information. This will involve email verification, order verification, and/or other ID proof. To contact us please see below.
TERMS AND CONDITIONS
Please also visit our Legal Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
This policy was last modified on August 6th 2021.
CONTACT US ABOUT THIS POLICY