Politique de confidentialité

Privacy is a fundamental human right. That is our core belief, and in all aspects of our operations, we stay true to this by collecting the absolute minimum amount of data we need. This privacy policy page describes in transparent and understandable terms how seriously we take this vow, and how you can control what data we have on you.

YOU'RE THE BOSS

When you first visit any iteration of bayrli.com, you’ll see a small pop-up banner that lets you opt-in or opt-out of having different types of information collected. By clicking this banner you can choose what information you wish to give to us; you can be specific about what types of information you do and don’t want us to track. Throughout your journey on our website, you can edit these preferences at any time.

This online privacy policy applies only to information collected through our bayrli.com website and not to information collected offline or through other external platforms or channels.

We also collect some other essential data. Listed below is what we collect, and how you can request we remove this data.

ORDER FULFILMENT DATA

When you purchase Bayrli products through our website, we collect your name, shipping address, phone number, and email address. This information is necessary for us to ship your order. All of our shipments are done in-house by our own teams. We do not share any of your contact information with anybody and we do not utilize third-party vendors. We retain your shipping details and order history to enable us to provide you with future customer services like returns and warranty replacements.

BAYRLI ACCOUNTS

If you create a bayrli.com account we store your details, including your account password, which you can reset or change at any time. Your password is only accessible by you and never by Bayrli employees or third parties.

PAYMENTS PROCESSING

Our primary credit card processor is managed through ShopPay which is part of Shopify. Additionally, we utilize accelerated payments to assist you with a faster checkout experience such as Apple Pay, Google Pay, and Paypal. For your convenience, we also offer installment plans through Affirm, Klarna, and Sezzle. The Affirm privacy policy can be viewed here. The Klarna privacy policy can be viewed here. The Sezzle privacy policy can be viewed here.

We do not retain your payment information in our system. With Bayrli, your data is only used once to capture the funds necessary to fulfill your order.

GENERAL WEBSITE USAGE

Bayrli serves a global audience. With customers in North America to Europe and Asia to Oceania, we need to provide you with a tailored experience to ensure an easy shopping experience with us. Your IP address tells us where in the world you are located. When you arrive at any iteration of bayrli.com, we track your IP address to personalize your shopping experience with us. This includes showing you our products in your language, showing you prices in your local currency, and showing you shipping, customs, and tax information specific to your country. This tracking is critical to the functionality of our website and is considered strictly necessary.

WEBSITE ANALYTICS

We use Google Analytics to track the volume and type of traffic that comes to our website. When you access this website Google may collect information such as cookies, IP address, search keywords, session length, browser type, page views, and number of visits. It is important to note that none of this information is personally identifiable and is subject to Google’s privacy policy. Google Analytics does not track visitors across multiple sites.

DIGITAL ADVERTISING & RETARGETING

We use different digital marketing services to create and display online ads for all of our Bayrli products. As you browse bayrli.com, these services use cookies to remember what products you viewed and clicked. Our advertising partners then enable us to present you with advertising based on your previous interaction with bayrli.com. In some cases, you may see Bayrli ads on other websites, in Google search results, on Facebook, Instagram, and Twitter, or while watching videos on Youtube or other platforms. This practice is called “retargeting.”

Many of us do not wish to see these ads from any provider, and you can opt-out of digital advertising and retargeting cookies by turning off “Targeting Cookies” in the Cookies Settings. Many browsers now prevent cross-tracking, so you may never see our targeted ads even if you have never opted out of this retargeting.

CART ABANDONMENT & POST-PURCHASE EMAILS

We use a service called Klaviyo to send you emails after you abandon or complete a purchase on bayrli.com. When you reach check out, Klaviyo collects your email address and what was in your cart. They do not collect any of your payment information. The information collected is used to send an automated email if you do not complete the checkout process. You may also receive emails after completing a purchase, reminding you to do things like register your product or leave a review.

You may opt-out of receiving these emails at any time via email directly, and Klaviyo's privacy policy can be viewed here.

CUSTOMER SUPPORT

We use a platform called Gorgias to host and manage our Support Center, Queries, and Contact Us form. When you fill out the Contact Us form, Gorgias retains the history of your conversations with us. This enables our in-house support staff to always provide you with the best possible service. Your customer service history is only accessible by the Bayrli team. If you wish for this information to be deleted you can directly request us to do so via the email below.

BAYRLI NEWSLETTER

We use a third-party service called Klaviyo to send out periodic email newsletters about new products, sales, and other news. We only send our newsletter to customers who have specifically opted into receiving it. That opt-in may happen through the course of checking out on bayrli.com, signing up for a Bayrli promotion, or completing a customer survey.

We will never share or sell your email to anybody without your consent. We will never add you to our email list without your consent. You can unsubscribe from our newsletter at any time via the bottom of each email.

PROTECTING YOUR INFORMATION

Bayrli takes security seriously and cares deeply about the integrity of your personal information. We always use commercially reasonable physical, administrative, and technological methods to transmit and store your data in a secure, encrypted manner. However, as much as we would love to, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take all reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised, in accordance with any applicable laws and regulations.

DO WE SELL ANY INFORMATION TO OUTSIDE PARTIES?

Never. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include the trusted third parties (listed above) who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also be required to release your information to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.

THIRD-PARTY LINKS

Occasionally, at our discretion, we may include or offer third-party products or services on our website, via our emails, or via our social media channels. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

CHILDREN’S ONLINE PRIVACY ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

DATA RETRIEVAL AND REMOVAL

In compliance with European GDPR and CCPA regulations, you're entitled to view the processing data we have collected on you. In order to make this process secure, we’ll need to verify your identity before providing you with this information. This will involve email verification, order verification, and/or other ID proof. To contact us please see below.

TERMS AND CONDITIONS

Please also visit our Legal Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CONSENT

By using our site, you consent to this website privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we need to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on August 6th 2021.

CONTACT US ABOUT THIS POLICY

If there are any questions regarding this privacy policy, or if you wish to access or remove your data with us you may contact us at legal@bayrli.com.